I have been a commercial and personal banking customer at Ameris Bank Northlake branch in Atlanta, GA since they merged with Fidelity Bank. Having been a customer with big banks like Well Fargo and Bank of America in the past, I can see the difference of banking with a community bank like Ameris Bank. From the manager to the tellers, the service is immaculate. They treat me like a personal friend, not just a customer. I specially like the service of head teller Jennifer Fernandez who goes above and beyond of her call of duty to take care of my needs. Being a business customer of major banks for several years, I have seen many tellers, but I am yet to find a match for Jennifer's speed and efficiency to take care of customers needs. I just wish she stays with this bank for many more years so that I can continue to enjoy her excellent customer service. I highly recommend this bank to any commercial and personal banking customer.

I have banked with Ameris for years and they are a very good local bank. I am surprised that they have not issued chip cards yet, but I hope they will do that in the near future. The bank has that hometown feel in which it offers refreshments and friendly faces behind the counter. I have not seen any errors with my accounts with this Bank. During the one time I encountered fraud with my account; the bank reimbursed me within days and took preventative action right away. The handling of cashier checks is done quickly and efficiently, deposits are made very easily without the use of a deposit slip.

Internet systems are out dated. The bank in general is behind the times. Not a happy place to bank! None of the offices seem to be staffed adequately, nor are they in convenient locations.

Ameris Bank refused to send a $400 wire to Nigeria for a background check for my fiancé for an K1 visa. They made a poor decision about a high-dollar client who had been with them since 2014.They are provincial and small-minded. If they are concerned about dishonesty, they should look in their own backyard. I had at least seven accounts with them, both business and personal, and I took my business to Vystar, which allows you to send your own wires for free and pays interest on all accounts. I should have banked there a long time ago.

I wish I could give them zero stars.. On March 19, 2023 $494.80 and 492.68 was debted from my account at a Pilot gas stationin Lincoln, Al for diesel. I explained to them that i was no where near that area nor do I live near that area. At that time the bank reversed the charges. On June 26,2023 the bank put the charges back on my account stating that I was the one that made the transactions. I would like to explain that I am a local truck driver and I do not travel that far out. If the bank would look at my transactions they would see that I have never been in that area.