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b1BANK reviews (5)

P
Phantom
Mar 6, 2024
Very efficient

Staff very helpful!

M
Milo
Mar 6, 2024
love, love love this bank

personal service and great people!

C
Cherryl
Mar 6, 2024
Very poor handling of my small business account

I had a business check stolen, forged, and cashed. I did not realize what had happened until 62 days after the check cleared (most banks allow 90 days to dispute). Even after traveling to a different branch to have dispute paperwork noterized after filing a police report, and returning paperwork to branch where account was opened, I received no information on status. I was only notified that they were not going to do anything after calling and visiting brach several times. Needless to say, I took my banking elsewhere. Have a question? Ask the WalletHub community.

D
Dommer
Mar 6, 2024
I live on the Westside of Houma and bank at the east side branch

I like the small bank feel plus and the New Manager and myself are friends from another location. Yesterday I went to the location to take care of some business. Meagen met with me and helped square up my needs. She was awesome in the customer service she provided. Her answers to my questions were spot on. So if you find you have questions, go see Meagen at the Eastside Location.

R
Rochelle
Mar 6, 2024
I have been a customer of this bank for years even before it was sold twice

have always enjoyed a great relationship with them and great customer support from my often used Coursey Branch where all of the employees are wonderful with a fantastic demeanor at all times that I have visited. Would not change banks for any given reason!!

Bank details
Bank gradeB+
Avg. user rating4.20
Current top rate5.00% APYMAX Money Market

(877) 614-7600

alex.krasutsky@b1bank.com; jay.james@b1bank.com

Bank HQ: 500 Laurel St, Baton Rouge, Louisiana 70801
How did we rate this bank?

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