THEY BLOCKED MY ACCOUNT BECAUSE OF FRAUD ON THEIR PART. I RECEIVED 3 CALLS FROM A CITI BANK NUMBER AND THEY SAID THEY WERE WITH THE FRAUD DEPARTMENT AND NEEDED MY ONLINE USERNAME AND PASSWORD. WELL, I'M NOT STUPID I REFUSED TO GIVE THEM THAT AND LATER FOUND OUT FROM CITI BANK IT WAS FRAUD. THEN MONEY WAS TAKEN FROM MY ACCOUNT AND THEY REFUNDED ME I ASKED TO MAKE SURE THIS SAME COMPANY DID NOT TAKE MONEY FROM MY ACCOUNT AGAIN THEY ASSURED ME THAT MY CARD WAS CANCELED AND NO MORE MONEY WOULD BE TAKEN THEN A WEEK LATER OVER $300.00N TAKEN THEY MADE ME WAIT 10 DAYS TO GET MY MONEY AND BEFORE THEY GAVE ME THE CREDIT THEY BLOCKED MY ACCOUNT TELLING ME YOU HAVE TO WAIT 30 TO 60 DAYS TO GET YOUR MONEY OR GO TO A BRANCH AND MAYBE THEY WIL GIVE YOU YOUR MONEY THE CLOSET BRANCH IS 5 HOURS FROM ME. THEY HAVE PEOPLE IN THE PHILIPPINES WORKING THERE CUSTOMER SERVICE CAN'T UNDERSTAND THEM AND WHEN I RECEIVED THOSE FRAUD CALLS THEY SPOKE THE SAQME WAY. I THINK THEY ARE GIVING OUR BANKING INFORMATION TO THEIR FRIENDS AND FAMILY TO TRY TO FRAUD US BECAUSE AFTER MY CARD WAS CANCELED AND FRAUD WAS ON MY ACCOUNT THE NEXT DAY I RECEIVED A CALL FROM SOME STATING THEY WERE FROM CITIBANK FRAUD DEPARTMENT AND THEY WEREN'T IT WAS A SCAM AND THEY NEW I HAD A NEW CARD ISSED THE DAY BEFORE AND THERE WAS FRAQUD ON YM ACCOUNT HOW DID THEY KNOW THAT I WONDER. THEY STILL HAVE NOT GIVEN ME THE MONEY THAT I HAD IN MY ACCOUNT THERE RUDE THEY JUST OUTRIGHT SUCK WORST BANK EVER I HAVE NOT ONCE SPOKEN TO SOMEONE FROM THE USA IF THE BANK IS IN THE USA THEN SOMEONE IN THE USA SHOULD BE THE ONE ANSWERING THEIR PHONES FOR CUSTOMER SERVICE. THIS BAN IS TRASH, STOLE MY MONEY AND BLOCKED MY ACCOUNT BECAUSE THEY ALLOWED FRAUD ON MY ACCOUNT THEY ARE FRAUD FRAUD FRAUD GET YOUR MONEY OUT NOW LOOK AT ALL THE REVIEWS ON HERE WE ALL ARE HAVING THE SAME PROBLEM WONDER WHY THEY ARE FRAUD THEY SHOULD NOT BE IN BUSINESS THEY SHOULD SHUT THEM DOWN. I WORK FOR MY MONEY PUT IT IN THEIR BANK AND THEY GET TO KEEP IT FROM ME FOR UP TO 60 DAYS HOW CAN THAT EVEN BE LEGAL? IT'S NOT THEIR MONEY IT'S MY MONEY AND THEY CAUSED ME TO LOSE MY CAR INSURANCE, AND MY WATER, AND I COULDN'T BUY FOOD THAT WAS ALL MY MONEY. AND THEY DID NOT CARE AT ALL. STAY AWAY FROM CITIBANK.

This bank is trash! I was told that I had to wait 2 days until my mobile check was available to me but it wasnt. Then I was told two weeks. I have called and spoke to numerous people and all they do is not help you and hang up in your face. Please save yourself the hassle and bank anywhere else. The best I would say is Arrowhead. They can assist you with any concern you have IMMEDIATELY!!! Even Chase is a good bank to, but banking with citibank is a waste of your time.

I opened a new checking and saving account with Citibank attracted by their high interest rates. I transferred $250,000 to savings and $10,000 to checking. I have no debt, pay all my credit card bills early and have an excellent credit rating. My accounts were terminated without explanation. I called multiple times and spoke with various customer service representatives who were unable to give me an explanation. I was told I would get a letter of explanation and eventually return of funds in 30-60 days. I know have a significant portion of my life savings unavailable to me and no one to help. I have filed complaints with the the federal government and with me state. Stay away from Citibank.