Accounts Offered
Always verify rates and promotions with the bank or credit union. We are not Customers Bank; we are a rate comparison website and while our data is updated regularly, we cannot guarantee official rates or promotional info.
Summary of Deposits
Get a birds eye view of Customers Bank branch locations. Learn about country, state and even county specific market share to see how competitive Customers Bank is in certain regions. Also checkout deposit totals and number of offices by region.
Bank financials
B+
Overall information
Reviews (5)
Customers Bank Switched To Plaid External Account Verification Or Nothing
Customers Bank has made a major change regarding the linking of external accounts for ACH transfers. It used to be where when you wanted to link your external accounts for transfers, you would do the trial deposits thing. Well, no more trial deposits. As of this writing, it's Plaid verification linking only. Should you want to link an external financial institution that Plaid doesn't cover, you cannot link that financial institution at your Customers Bank online banking. Plaid says they cover 12,000+ financial institutions, and we can request that Plaid remove our personal information from their system, so I guess that's the positive in this disappointing news for those that do not like Plaid. Link to request Plaid to do this: https://plaid.com/legal/data-protection-request-form/
Rate Isn't Available. Accounts Can't Be Opened.
Rep: "The upper management has taken the button of the website to open an account. We don't know when it will be fixed." Rep: "No we don't have a way to open an account over the phone." So they have an advertised rate, but can't handle more accounts right now, but don't note that on the website.
MAX MY SAVINGS INVOLVEMENT
I have liked Customer's Bank PRIOR to their involvement with "MAX MY SAVINGS". I am actually hoping they might allow me to change my existing account to their high (5.3APY) account without the third party involvement of MAX MY INTEREST... some time in the future maybe. But my inquiry here is whether anyone has entirely read, and UNDERSTANDS, the plethora of documentation, agreements and terms that MMI requires. I know one respected party on here has not had any evident issue,... But I just read the entire Federal Complaint filed against another third party service named "MX TECHNOLOGYS" and now I'm even more so apprehensive and skeptical of any third party involvement and specifically MAX MY INTEREST. The complaint is "scary". I believe this will provide it if you're interested. https://pdfserver.amlaw.com/legalradar/48675699_complaint.pdf. Basic question: ANYONE REALLY CONFIDENT IN "MAX MY INTEREST" involvement. Thanks in advance for any knowledge or opinion. (PS...Had to rate Customers so gave them a neutral due to their involvement with MMI. Prior to their involvement with MMI , and having to change my account over to their high interest account, I rated them 5 star...*****)