I was drawn to First Tennessee due to a limited time promotion they offered on their money market and checking accounts. I struggled to create and fund an account initially, so I spent a fair amount of time on the phone with their customer service department. Over a couple days, I talked with several different representatives - all were very kind, courteous and helpful. In the end, I did get my accounts successfully opened and everything has been running smoothly.

I was with Iberiabank for years and very satisfied. Customer service went down the drain after the merger with First Horizon. I am currently looking for a new bank.

The branch in Gallatin, specifically Kenneth Curtis and his female minions lily and keegan. We had a savings account for almost 15 years at this garbage bank. I would advise anyone who values integrity where they keep their money to stay the hell away from this bank and these garbage humans.