I would have to commend First National Bank of Omaha for being an amazing bank. They're not a national bank but local to the Omaha market. There's something to be said about banking locally, they actually care about the community. First National Bank of Omaha has a 24 hour customer service telephone number, they're always able to answer any questions you may have. They also have a absolutely free checking program that includes free checks for life. They are very innovative in technology, they have an app that allows for iPhone thumbprint login. They also have the ability to use Apple Pay with your debit card. When it comes to customer service they actually care more about the customer then about charging additional fees. They actually allow for one overdraft forget this per year in addition to free cashiers checks. The bank also has other services for free that most banks charge for such as currency exchange and free ATM usage with other banks ATMs. I would recommend First National Bank of Omaha to anyone for their banking needs.

I just felt compelled to write a review, since I have never had a positive experience at First National in Lincoln. My friends say the same. I always go to the South Point location, while in Lincoln. Again, I went in with a smile and light hearted conversation, and met with snide remarks. Everyone listening, nobody tells their co-worker to cool it; shape up. When I opened the account, I lived in Beatrice, where they were always kind, informative, and offered some light conversation. The professionalism was outstanding. I recently moved back to Lincoln, where my trusty credit union is. I don't have any need to keep snotty people in my back pocket. Today was the day I went to open savings accounts for my 3 granddaughters, so they can learn to see their money compound. Decided to do that with my credit union instead. I do not recommend the Lincoln Pine Lake location.

I have been banking with First National Bank for a while now and love the free checking and customer service. I recently made a mistake on one of my electronic deposits through my phone. I emailed customer service and alerted them of the error and they responded back within 24 business hours. They were courtesy and friendly without making me feel like a failure for my mistake. I enjoy that I am able to make deposits to my checking account or savings account from my phone. The only suggestion I would ask or mention is the length it takes for these deposits to be available within the account is a little longer than depositing through the bank itself. After making the mistake on my deposit it makes sense because they need to double check the amounts.