FEES ARE RIDICULOUS!!!!! CLOSED MY ACCOUNT...AND THEY CHARGED ME MORE TO DO THAT!!!

I have banked at Intrust since kindergarten so roughly 50 years. OK, it was First National Bank Of Wichita in those days but it's still the same bank. They have always been terrific. I've lived in Kansas, Missouri, Texas, and Florida during my time as their customer. Credit Cards, Wire Transfers, CD's, and My Checking Account. I even generated a mortgage with them years ago. They have always been terrific. The Online Bill Pay program at Intrust is my favorite. They are large enough to provide all my banking needs, including my business, yet small enough that all decisions are prompt and sensible. Banking at Intrust is a stress free experience. If you are in the Wichita, Kansas City, or Oklahoma City markets, it is your very best choice. Even if you move away, they make being their customer very easy.

We were left money in a trust account for our children's education. Our daughter is supposed to start college this fall, but INTRUST won't pay. They are doing things with the account that are specifically stated in the trust document NOT to do. Now we are forced to take them to court and our daughter has to delay college. It's sick. I'm horrified that a bank could do this with no fear of the law.

They charge you overdraft fees even though deposits hit accounts before debits do. They purposely arrange transactions so that they can charge you for as many overdrafts as possible, even though you didn't even have any!! They are greedy and care nothing about the customer in the least!! All they are interested in is making as much money as possible, so Charlie Chandler can afford to buy a new car every other week!!!! He is a worthless human being!!!

We are trying to open a chain of bbq restaurants in the Wichita (not only Wichita...but that is where we are located) area. We went to Intrust to see about opening an account...they rudely suggested that we find another bank and refused to give us any information on the services they offer. They were recommended by a local accountant, who also stated they refused business with another client of theirs. The banker was rude and made it seem that we were not good enough for their bank - told us to withdraw their names from consideration. Basically, if they feel they are too good to take our money...maybe they are too good to take anyone's money????? Rude and arrogant!