with phenomenal customer service. Good location and plenty of parking. No fee checking and good interest in deposits.
I always banked with big banks "Chase, BOA, and the worst out of all TD bank" I joined Kearny bank about 7 months ago. I have never bank at a more convenient bank before. I have branch managers cell number and can contact him with any requests. Anthony is a true gentleman and would go way out of his way to make sure all is his clients are happy. I am seating here and they know everyone who walks in by first name. I am here during Halloween and they have few cool decorations :)
They have always been helpful and friendly, and I'm on first-name terms with the Branch manager and all of the associates. Some years back, I had a problem with an eBay seller in Wales, UK. Having received my teller cheque (as good as cash, right?), drawn on Kearny Federal, the seller assumed she had me where she wanted and proceeded to change the conditions of the sale. When I complained to my KFS branch manager, Melissa, I was told she could reverse the teller cheque, even after the eBay seller had cashed it. Armed with this knowledge, I explained to the eBay vendor she would either comply with the original terms or refund all monies. She chose the latter. Years later, I still say "Thanks
| worked with Gene Svetnikov, who no longer works for Kearny Bank Gene was amazing during the entire mortgage process. Even though this was not my first mortgage, he believed in constant communication and clarity. He was always available to answer any questions or just give a bit of useful advise. Working with him helped get my mortgage in record time and has cemented me as his client for life. Thank you Gene for everything!!!!
From the very start every detailed was outlined and explained unlike other Mortgage banks who hide info. When it came time to lock in my rate I was shocked by how low my rate was compared to what others offered me. I had some complicated things with my income which Larry was able to smoothen out and make it as simple as can be Thanks
I felt very down. The loan I was working so hard to get to buy our own first new home was not working out. But Larry didn't give up. He gave me hope and worked very tirelessly to pull off the impossible. And he did - it was a miracle - in the end we were approved. We love our home, and even after 5 years we still feel very indebted to Larry for securing the loan for us.