did not honor interest rates do not trust will update if resolved

Please stay away from this bank, US BANK is the worst bank I have ever dealt with. I opened a business account less than 2 weeks and nothing but issues, I wire some money there and they put a hold on the account for closure, and they will hold my money for up to 120 days. This is hurting my business, and you have nobody to talk to, I called 3 times and customer service will not even pass it to the supervisor or manager.

Opening an account with US Bank was the worst decision I've ever made with banking. I had the account for a week. I was already weary of opening an account because of all the bad reviews I've read, and was told from personal experience, so I only put $100 into the new account. I get my debit card mailed to me via UPS a couple days later, set up the debit card with online banking, and then changed over my direct deposit. The very next day after doing all that, I can no longer access my funds and I had to send address verification, the same address they shipped my debit card to, to their Deposit Operations email. Which takes 2 business days to even be reviewed. I couldn't transfer the funds out nor could I use the debit card. Customer service was absolutely no help. I've never opened, and subsequently closed an account so fast. I changed my direct deposit back to my original account, and I'm willing to lose the petty cash I put in the account to never use their banking services again and be able to post an honest review. I got a red flag from this bank the first week I used it. If you're looking for a checking and savings account, don't open a US Bank account, any other bank will service your needs better, and you won't have to deal with what I've had to deal with with my own money. Being declined on a petty purchase, and then being told I have to submit documentation, and I couldn't access my funds is alarming. I'm glad this happened before I received pay from work and was able to take my services back to a reliable source. Do better, and choose better banking besides this.