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Volunteer State Bank

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Reviews (5)

Mar 10, 2024
Community Bank

Normal aspects of most banking facilities. Everyone has great attitudes, while the bank have a family feel. Overall Small bank so advancement is slow to management and other areas besides teller and various positions

Mar 10, 2024
If you are looking for a Bank

with all kinds of services with very friendly and polite employees then this is the bank for you. They treat you like a human being and not just like a account number. They greeted us when we came in,had a smile on their faces,eager to help you, and were proud to be at their job. All of the employees exceeded my expectations of what a visit at a bank would be. I just went in to be added to my husband accounts that he has there. Mrs Denise Patton was a big help,very caring, and a pleasure to be around. I even received a hand written thank you note from her. They even answered their phone with a friendly voice and help the customer solved their problems. So if you want a big bank with a hometown feel then this is your bank.

Mar 10, 2024
I love this branch.

The staff know me by name and are super helpful. There are never lines here, no matter what time of the day I come. The tellers even fill out the deposit slips for you. When I've had issues in the past the staff stayed on top of them, communicated with me, and ultimately fixed the problems. When I was looking to refinance a loan, Chance (the employee I dealt with) was up front with me that he couldn't provide the terms I was looking for without wasting my time. For comparison, some of the other places I called tried to sell me something I didn't want (we can't do this but here's a crappier loan that will LOWER YOUR MONTHLY PAYMENTS kind of stuff). I greatly appreciated his candor. Parking is very good at this location. Bonus: the branch gives out popcorn sometimes. They also had a hot dog cookout once and I came and got free lunch.

Bank details
Bank gradeB
Avg. user rating4.60
Current top rate4.65% APY7 Month Special CD

(800) 306-0454

Bank HQ: 101 Highway 52 W, Portland, Tennessee 37148
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