This is an overall solid bank, but one that is advantageous in my area only because there are so many branches located around here. They have a good selection of products. For me, I've had both a savings and checking account to them. One thing I like is that it's easy to find your balance and what transactions currently are on a live update. Some institutions delay these by quite a bit, but Zions does a good job of making them as real-time as possible. What I don't like about them is that they don't have a good way to do live chat or contact customer service outside of calling them. Really wish they would support more channel offerings to get people a way to contact them in case of account issues.

I have been a long time Zions Bank customer and I find their service to be very good. I enjoy banking with a local institution because I am able to better resolve issues and problems with a local company that has headquarters in my state. Overall, I have had a very good experience with my deposit accounts at Zions. I maintain both checking and savings accounts with this bank. Although I do most of my banking on-line, they have several conveniently located branches which I have visited when necessary.

I do not live anywhere near a Zions Bank branch, but have never needed one. Their website is pretty good, and they respond online well. I have been with them about 7 years now, and am happy with my experiences. I was even deployed overseas for a year, and banking was not an issue for me.