But keep my money at 1st Capital because of Vern Horton. I know wherever Vern is, great hometown customer service will follow. All the employees make me feel like family

I feel like Norm from Cheers when I walk through the door. I'm greeted every time with a smile and "Hi Christy! How've you been?" They always make me feel comfortable, and I trust my multiple accounts (business and personal) with them. I'll never go back to BofA or Chase - any large bank again. I like my Community Bank!!

For our small business accounts. Our personal banker, Jeffrey, has given us the best in customer service. The attention he gives our small scale accounts in phenomenal!

But with recent transactions have had nothing but problems. Turnover appears to be problem and now they are just like any other big bank and do not give small bank attention. May as well go to a big bank and be treated like a number because at least there are multiple branches. Closing out once checks clear.