I recently needed to pay back a loan to a friend. In order to do this, I had to use a check since my credit union restricts electronic transfers of over $10,000. I called Alliant Bank for information before sending the check and they confirmed their address and that it would not matter which branch I sent the deposit to. It turns out, my friend banks with a credit union of the same name so I had mailed the check to the wrong financial institution. Teller Operations Director, Emily Magruder, went out of her way to look up the correct financial institution based on the routing number and forward the check. The check got to the credit union before the end of the month for a timely deposit. This is an excellent example of a business going above and beyond what we have come to expect today. They could have simply returned the check but instead they took the initiative to help me accomplish my task, paying off the loan. Kudos to both employees that helped me for a great job done.

Learned a lot about professionalism and taking initiative. So much opportunity to learn and grow. Always promotes within and takes care of their employees

My responsibility was to organize and maintain the loan files of the bank. I also recorded loan payments as they were received from the clients. Checked security camera.