Accounts Offered
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Summary of Deposits
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Bank financials
B+
Overall information
Reviews (6)
Fire the gork already
The stock is down over 40% for the year. Mr. Handy has butter fingers. I would not invest in this pseudo hometown bank, with its impersonal service: (though i will say impersonal is just the way biz is done now) The top tier has got to go: The leadership has really set this bank back to the ice ages: peep the 5 year (hindsight is 20-20 stock price), stock is down 54%? Just a side note, I have not seen any of their commercials lately.
My local branch
turned an initial issue into a positive outcome. Prior matters I had were cleared up over a phone call in a matter of minutes. I also received a personal note in the mail Welcoming me & offering to assist in the future. Thank-you WTB for your Customer Service!
This bank struggled
To get the right amount due at closing. We thought that the bank agreed to a refund of assorted fees not ordered. Choosing to Trust this bank with Trust in their name, we paid the loan off. Washington Trust Bank decided not to honor their agreement. The team member we worked with was labeled with no authority to make any offers to us. Basically, Washington Trust Bank received a payoff and they no longer were obligated to refund any monies to us